Shipping policy
Shipping Policy
At SolitaireStuds.com, we are committed to delivering your jewelry safely, securely, and as quickly as possible.
Free Shipping on Every Order
We proudly offer FREE shipping on all orders shipped within the United States.
Shipping Options
Free Economy Shipping
Orders $25.00 and Up
Cost: FREE
Estimated Delivery: 5–8 Business Days
Fully tracked shipment
Express Shipping
Cost: 75
Estimated Delivery: 1–2 Business Days ( In Stock Items)
Processing Time: 1-2 Days for Custom Made Items.
Fully tracked shipment
Signature may be required upon delivery for security purposes
Orders over $2,000 may require additional verification and will be shipped using an insured carrier with adult signature confirmation.
Order Processing
Most in-stock orders are processed within 1–2 business days after payment verification.
Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
Please note that custom-made, engraved, personalized, or special-order items may require additional production time before shipment. Estimated production times will be communicated at the time of purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information so you can monitor your package throughout delivery.
Signature Confirmation
For your protection, certain high-value orders may require an adult signature upon delivery. This helps ensure your purchase is delivered safely and securely.
Shipping Address
Please verify that your shipping address is accurate before submitting your order.
SolitaireStuds.com is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the recipient.
If your package is lost during transit, please contact us immediately so we can assist you in filing a carrier claim and investigating the shipment.
Shipping Restrictions
Currently, SolitaireStuds.com ships within the United States.
If you are interested in international shipping, please contact our customer support team before placing your order.
Holiday & Peak Season Shipping
During holidays and promotional events, order processing and carrier delivery times may be extended due to increased shipping volumes.
We recommend placing orders early if you need your jewelry by a specific date.
Questions?
If you have any questions regarding shipping or delivery, please contact us:
Email: support@solitairestuds.com
Phone: 516-347-9331
Thank you for choosing SolitaireStuds.com. We appreciate your business and are committed to delivering your jewelry safely, securely, and on time.